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What is Performance Measurement in healthcare?

Performance is commonly defined as "the degree of achieving objectives set" in policy domains. According to Baldrige, performance in health care refers to output, results and their outcomes obtained from processes, products, and services. Performance measurement is crucial for improving health systems functioning. Measurement is central to accountability to citizens, patients and payers for health system actions and outcomes. For more information see Smith et al. (2010).

 

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